18 march 2014
MAYKOR designs and Services Facility Systems of Detsky Mir
MAYKOR, a Russian nationwide provider of IT and Business Process Outsourcing, has begun providing servicing of technical infrastructure in 225 stores of Detsky Mir (Children's Wolrd) chain. Besides, MAYKOR will provide the retail chain with a full range of services for arrangement and launch of facility systems in the retailer's new supermarkets and hypermarkets. In the last three months, with MAYKOR's help, this largest retailer of juvenile products in Russia and Kazakhstan successfully opened more than 20 stores across the whole country.

In 2013 the Detsky Mir Group of companies opened 41 stores in Russia and Kazakhstan. The Detsky Mir group anticipates that in the next years it will keep expanding its business by opening new stores. At this rapid rate of growing the best way in terms of reduction of time and costs is to engage outsourcers for covering all services through the entire lifecycle of facility systems, from the time of their making to post-warranty services.

The Detsky Mir stores facility infrastructure includes public address and access control systems, structured cabling system and office PXB system. MAYKOR provides a servicing of these systems as a package.

When launching facility systems in the new stores MAYKOR also provides turn-key solutions. It conducts R&D work, takes care of equipment procurement, installation and start-up. Then it covers warranty and post-warranty services.

MAYKOR's packaged services ensure technical support of the retailer's ambitious growth with a common level of quality and throughout Russia.

"This year the Detsky Mir group of companies is going to increase the number of stores in the cities where the chain is present, as well as enter new regional markets. Multiple functions are not transferred on a case-by-case basis, but rather they are moved to a single outsourcer as a package; this saves us time and resources that otherwise would be spent to find partners, which is especially important at the time when the company is dynamically growing," comments Nadezhda Kisileva, Head of PR Department of the Detsky Mir group of companies.
 

About The Detsky Mir Group of Companies

The Detsky Mir Group of Companies is the largest retailer of juvenile products in Russia. At this time the Group unites national retail chains Detsky Mir and ELC-Early development Center, as well as a luxury center Children's Gallery Yakimanka. The Detsky Mir chain consists of 225 supermarkets and hypermarkets of a unified format in 105 cities of Russia and Kazakhstan, while the ELC retail chain includes 27 stores. The total floor area of the Detsky Mir stores is 318,000 sq. meters, that of ELC is 6,000 sq. meters. In 2013 the company's revenues (estimated in line with US GAAP methods) was $1130.4 million with a net profit of $36.2 million. The managing company is an open corporation Detsky Mir - Center, the main shareholder of which is AFK Systema.


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