7 march 2013
MAYKOR is a Huawei service partner for the all-Russia corporate segment
MAYKOR, a national-scale group in the IT servicing/outsourcing and building utility systems market, on behalf of its subsidiary CRT Service CJSC, was named a certified service partner of Huawei, a world’s leading supplier of data communication solutions. MAYKOR is the only Huawei’s service partner in Russia that has competencies required for servicing corporate hardware throughout the regions of Russia.

This cooperation will be focuses on servicing the primary products of Huawei Enterprise and innovations across Russia to facilitate MAYKOR’s penetration into the ICT market and provide its clients with efficient maintenance of data storage, processing, and transfer solutions. 

As a certified service partner of Huawei, MAYKOR will offer a three-level service support for Huawei data communication solutions, including remote technical support and 24/7 online Help Desk, software updates and upgrades, prompt troubleshooting and on-site replacement of faulty equipment. 

The partner agreement provides for servicing all aspects of Huawei Enterprise product family: UC&C – unified real-time communications to provide an integrated access interface for all communication services (telephony, videoconferencing, shared document workspace, voice mail, email, SMS, and instant messaging); IP – Huawei networking equipment (including switches and routers); IT – server solutions and data storage systems; SecoSpace – network security solutions including intrusion detection systems, application monitoring modules, anti-spam systems, virtual private networks, and next generation firewalls. 

MAYKOR experts take Huawei’s specialized training courses including classes for engineers aimed at enhancement of their the knowledge in telecommunications equipment setting, support and maintenance as well as an HCDA (Huawei Certified Datacom Associate) certification course followed by certification test, etc. 

“An important part of our strategy is the development of a partnership network of certified service providers to make Huawei solutions more accessible for Russian corporate clients. End user service level is of primary importance, so our service partners must meet tough requirements. Candidate companies are chosen based on territorial coverage and regional presence of a service company, professional qualification of its staff, and service quality management. Another important requirement is the availability of Help Desk and a centralized customer service system. MAYKOR meets all our requirements: it has sufficient resources for providing high quality services in any region of the Russian Federation. If we join our efforts, we can successfully implement scaled data communication technology projects throughout the country”, says Lu Min, Huawei Enterprise Division Director General for Huawei Regional Branch in Russia, Ukraine, Belarus, and Armenia. 

“MAYKOR’s partnership with Huawei, a major player in the infocommunications technology market, offers new opportunities for enhancing our service portfolio, developing competencies, and knowledge sharing between out experts. Cooperation with Huawei is a chance to offer advanced ICT solutions and ensure their high quality maintenance”, comments Alexei Davydenko, MAYKOR Business Development Manager. 
 

About Huawei 

Huawei is a world’s leading data communication solutions supplier. Our innovative customer-oriented solutions and an well-developed network of partners ensured our achievements in engineering of telecommunications networks, terminals, and cloud computing. We strive for offering extremely favorable terms for operators, enterprises, and end users by delivering competitive solutions and services. One-third of the world population uses our products and solutions in more than 140 countries worldwide. 

About Huawei Enterprise 

Huawei Enterprise Business Group is a division focused on a corporate market segment, including banks and financial institutions, government, oil and gas, transportation, energy sector and public utilities. Based on international experience of Huawei Technologies in telecommunications, Huawei Enterprise provides solutions for infrastructure, communications, data processing centers, and advances industrial applications. Huawei Enterprise Business leverages its strengths brought from its worldwide experience in telecoms. Its years of technical expertise and unmatched R&D capabilities allows the Huawei Enterprise Business to be well-positioned to grow together with customers and partners for the future cloud computing and ICT convergence era. Huawei Enterprise has set up offices in more than 100 countries and regions. 
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