12 september 2013
MAYKOR Will Service Equipment in the Terminal.ru stores
MAYKOR, a national-scale company that provides IT outsourcing, facility systems service and business applications support, is serving will provide maintenance of cash registers and printing equipment for Terminal.ru, a country-wide chain of electronics and household appliances stores. This service is rendered in "one-stop-shop" manner.

Technical support includes routine maintenance as well as handling urgent technical issues, in particular - recovery of hardware faults. All services will be provided on-site and in shortest possible time defined in the SLA. The current company’s area of services includes the Volga, Siberian, Urals, and Southern Federal Districts. Due to the service contract flexibility Terminal.ru can make any changes in the equipment pool covered with this maintenance still retaining the full scope of services and the high level of service quality.

"One of competitive advantages of the Terminal.ru chain is a low-pricing policy, so our business framework calls for minimization of non-core costs. We decided to outsource equipment maintenance as one of our cost reduction solutions. We selected MAYKOR to be our service provider since in addition to maintenance of cash register equipment it can also handle our office appliances across all regions where our stores operate," pointed out Vadim Tsuvarev, IT Director at Terminal.ru.
 

About Terminal.ru 

Terminal.ru is the winner of the Interregional contest Best Siberian Products and Services – GEMMA 2012 as well as GEMMA 2010 in the category Online Sales of Electronics. It was also named the best online store in Siberia.
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