31 july 2013
MDM Bank executed a service contract with MAYKOR
MAYKOR, a national-scale group of companies that provides IT outsourcing, facility systems service and business applications support, announced that it executed a contract with MDM Bank, one of the biggest private banks in Russia in terms of capital and assets. MAYKOR will provide MDM Bank with a package of services covering maintenance of banking equipment.

MAYKOR service engineers will cover technical maintenance of counters, banknote sorters and coin counters in the MDM Bank branches located in a number of cities of the North-Western Federal District and in the city of Tver. Not only the engineers will ensure uninterruptible operation of the equipment, the service package also includes user advisory service on issues related to operation of this equipment.

"In the framework of adopted client-oriented development strategy MDM bank seeks unblemished quality of services it renders, continuously optimizing its operations and implementing new technologies, including such important activity as cash register service,” says Andrey Korablin, Head of MDM Bank Cash Circulation. “We are pleased to start collaborating with the MAYKOR group of companies and believe that this collaboration will develop in a broad range of activities". 

“Outsourcing of technical support of equipment is becoming highly demanded among clients in the banking industry, especially in the regional front offices of financial institutions. This is why banks select outsourcers who have strong resource bases. To service the MDM Bank equipment MAYKOR engages highly skilled specialists in its North-Western Federal District business units. This ensures timely solutions of technical issues and high level of service quality,” pointed out Stanislav Borodyansky, MAYKOR’s VP for Key Accounts.
 

About MDM Bank

OJSC MDM Bank was established in 1990 and now is among the major private banks in Russian in terms of capital and assets. The bank’s long-term loans are ranked among the best Russian private banks, according to international agencies Standard & Poor’s (BB-) and Moody’s (Ba3). Bank’s shareholders include international financial institutions: International Finance Corporation (IFC) and European Bank for Reconstruction and Development (EBRD). The bank offers full range of services in the main sectors of financial services, including retail banking, servicing small and medium businesses, rendering services for corporations, leasing and investment services. The bank’s regional network consists of 187 branches in 110 cities of Russia and more than 7,300 ATMs (including partnering banks’ ATMs). MDM Bank serves 3.5 million individuals and more than 70,000 corporate clients representing corporations, small and medium businesses.  


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