Energy and Utilities

Today, one of the many priorities energy and utilities companies have is to ensure their consumers get the best service. These companies are also looking to improve their payment collection rates and better manage consumption. At the forefront is a crucial customer billing management system that accommodates a multi-level dynamic pricing structure.

What solutions and services to choose for maximum impact, flexibility and quick ROI? What IT and business functions to outsource? Who to trust with these tasks?

Choose a reliable long-term partner with the expertise to solve all your IT challenges across Russia and bring innovation to your business. Choose MAYKOR.



MAYKOR provides a full range of IT services that improve business processes and ensure continuity while maximizing efficiency of energy and utility companies.


MAYKOR’s services help energy and utilities companies as follows:

• Improve the quality and reliability of utility services to consumers and upgrade customer service tools and processes
• Manage assets and ensure high availability and performance of infrastructure
• Increase efficiency of financial activities
• Optimize operation and equipment repair, and prevent accident and equipment downtime
• Manage and plan investments, and monitor program implementations

MAYKOR offers a wide range of business process outsourcing services (BPO):

• Streaming data processing and document management
• Corporate and tax accounting including reporting
• HR administration and payroll

MAYKOR ensures efficient operation of energy and utilities companies:

• Complete automation services and business management (generation, distribution, network) including implementation, development and support of business applications
• IT infrastructure services including operation monitoring and management, preventive maintenance, diagnostics and troubleshooting, software configuration and update, managing all related accessories and spare parts, and consulting support
• Maintenance of infrastructure and equipment for entire fleet for additional facilities like offices, warehouses, food service facilities and other premises
• Management and maintenance of facility infrastructure, development and implementation of energy efficiency and consumption programs, and introduction of new and innovative energy-saving technologies
• Effectively control entire fleet of vehicles

Complex services to support infrastructure and business process automation for energy companies:

Business applications:
Integrated enterprise management system (ERP), convergent billing systems, planning and budgeting systems, investment management systems, maintenance management solutions, vendor and customer relationship management (CRM), Human Resources Management Systems (HRMS), data analytics and reporting system (BI), and mobile applications

IT systems:
Computer and office equipment, servers and network equipment, corporate data networks, processing and storage systems, telephony, audio and video conferencing, information security system

Facility systems:
HVAC systems, fire protection systems, cabling infrastructure, integrated security systems, plumbing, electrical and lighting, integrated energy utilization and control systems, and dispatching facilities

Workstations cashiers and shop equipment:
Cash registers, POS terminals, weighing, refrigeration and freezing equipment




Thanks to our deep industry knowledge, practical experience, ability to scale and high resource quality, MAYKOR provides outstanding outsourcing services to leading energy and utilities companies contributing to the sustainability and development of the industry.