A wide spectrum of services to ensure effective consumer communications for Baltika
So'Call, a subsidiary of MAYKOR, provides:
- 24 hour response and processing of inbound calls on the company’s hotline
- Electronic consumer appeal processing
- Baltika mobile applications support, receiving and processing user messages
- Comprehensive statistics monitoring and reporting of all inbound and outbound communications
- Backup and storage databases in the data center
Geography: Entire Russian Federation.