A wide spectrum of services to ensure effective consumer communications for Baltika

So'Call, a subsidiary of MAYKOR, provides:

  • 24 hour response and processing of inbound calls on the company’s hotline
  • Electronic consumer appeal processing
  • Baltika mobile applications support, receiving and processing user messages
  • Comprehensive statistics monitoring and reporting of all inbound and outbound communications
  • Backup and storage databases in the data center

Geography: Entire Russian Federation.