A wide range of IT services to optimize operations for Rostelecom, a national telecommunications company and Russia’s largest universal telecom operator

MAYKOR provides the following services to Rostelecom: 

  • Complex technical maintenance of antenna mast structures and payphones
  • Technical operations support for cable line infrastructure of local communications network
  • Managed print services and computer equipment maintenance for the company’s branches in the Volga Federal Districts
  • Implementation, development and technical support of enterprise management information system including finance, financial investments accounting, separate costs accounting, IFRS and other processes (executed by MAYKOR-GMCS)
  • Construction and implementation of a single automated system for risk management and internal control (executed by MAYKOR-GMCS)
  • Records management of warehouse operations and processes, optimizing stock balance and areas used for its storage (executed by MAYKOR-GMCS)
  • Sales department support to increase the customer base in the B2C sector (performed by MAYKOR So'Call)
  • Engineering systems support

Geography: Entire Russian Federation.
A. Yakovkin
Deputy Director of the Macroregional Division and Director for Information Technologies of the North-West Macroregional Division of OJSC Rostelecom - 2014
We aim to develop an effective policy that will allow us to streamline print services by reducing printing costs while maintaining quality. Outsourcing our printing needs under a model that allows us to pay based on usage helps us achieve this goal: we get high quality service in accordance with the SLA as well as printing cost monitoring tools.
S. Nikiforov
Director of Rostelecom – Retail Systems Ural Branch - 2015
Thanks to the professionalism, involvement and consistent actions of the MAYKOR staff we have successfully and quickly solved the problem of commissioning cash registers in all our sales and service centers.
A. Abramkov
Vice-President of Administrative Matters of Rostelecom - 2015
We thank MAYKOR-GMCS for the successful implementation of the warehouse accounting and reporting based on Oracle E-Business Suite. The company's specialists demonstrated deep warehouse management processes expertise and demonstrated a professional approach to solving tasks. The project has helped us optimize operating, analytical and management activities, storage resource planning, online analysis of inventory availability and cargo flows. We look forward to ongoing collaboration between our companies in the future.
D. Ochulin
Deputy Director of IT Department at Rostelecom’s Volga Macroregional Division – 2015
The IT support requirement for Volga’s Macroregional Division consists of more than 14,000 service requests every month. We are confident MAYKOR will handle this area competently, helping reduce office equipment issues for our employees and allowing them to focus on their profile assignments.