Application development and equipment support for mobile operator, Skylink 

MAYKOR provided the following: 

  • Optimal operation of POS equipment  
  • Development, implementation and support of an automated customer service system based on Microsoft Dynamics CRM – an integrated tool for the company’s Skylink contact center and sales offices across Russia that covers customer service operations, sales, services, equipment and maintenance (executed by GMCS, a subsidiary of MAYKOR) 
Geography: Central Federal District of Russia.
A. Lykov
Deputy General Director of IT, Skylink – 2011
MAYKOR’s experts in implementing CRM systems for telecommunication companies allowed us to get a custom solution that is also flexible enough for further development.