Long-term technical support services for all Svyaznoy’s mobile phone and electronic retail outlets across Russia 

MAYKOR provides the following support to Svyaznoy: 
  • Maintenance and support services for POS systems and payment terminals, replacement parts and consumables 
  • Interaction with tax authorities for registration and deregistration of payment equipment, and other issues
  • Technical support for all customer’s personnel 

Geography: Entire Russian Federation.
M. Tuch
Chief Executive Officer, Svyaznoy - 2011
We are grateful to MAYKOR for the quality and timely technical support of our POS equipment located across  the Russian Federation, for the operational commissioning of self-service terminals, and general IT and facilities implementation support.
M. Tuch
Chief Executive Officer, Svyaznoy - 2011
We are very pleased with the quality and timely execution MAYKOR provides to support our store openings. Despite very tight deadlines and stringent terms and budgets, they are always willing to work with us; the services are always performed according to our requirements and priorities.
A. Volnov
Management Director, Svyaznoy - 2014
Every day, our shops are visited by more than 2 million people, so the smooth functioning of our POS equipment and payment terminals is an important part of our retail operations. The equipment must work properly at all times and be maintained in good condition. We engaged MAYKOR for equipment implementation services because of the skill sets they can provide and their deep understanding of our business as reflected in their proposal. The professional support provided by MAYKOR helps us maintain high service levels for our stores’ users.