IT Service Management and support for the retail chain outlets of YOTA, a federal wireless carrier

As part of the engagement, MAYKOR provides:

  • Enhanced support for business services
  • Maintenance and configuration of software, IT and telecommunications equipment
  • Employee briefings, and off-site and on-site IT support
  • Regional contractor management support

Geography: Entire Russian Federation.
A. Bogdanov
Director of Operations Department, Yota - 2014
Yota expresses its gratitude for the outstanding work performed including implementation, further development and technical support of the automated CRM system based on Microsoft Dynamics CRM. With the introduction of the CRM system we have received not only an effective business tool for working with clients, but also a solid platform for further development of personalized client services.
Letter of Appreciation
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