4 april 2010
GMCS held practical workshop "Settlements with public utilities consumers using MECOMS Billing System"
A practical workshop "Settlements with Public Utilities Consumers Using MECOMS Billing System" organized by GMCS and Microsoft was held on March 4, 2010 in Moscow.

The event gathered more than 30 representatives of the utilities companies from the power energy and housing services and utilities sectors from different regions of Russia – IT-directors, energy sales department managers, customer relations department managers, and financial directors.

The workshop was held at the Microsoft Technology Center opened in Moscow at the end of the past year. The opening speech was made by Vladimir Vodyanov, Director of Business Solutions in Russia. Technological capabilities of the Center based on state-of-the art information technologies enabled GMCS professionals to fully demonstrate the MECOMS Billing System potential.

MECOMS role-based representation was made by GMCS experts that told the participant about the system features of sales department manager, subscriber relations service manager, as well as about MECOMS customer interaction channels. The solution capabilities were presented by the practical examples of settlements with public utilities consumers, day-to-day communication with subscribers and suppliers, and forecasting principles.

"This workshop continued the GMCS series of events dedicated to MECOMS System. The results of the questionnaire survey of the workshop participants showed that the materials and information received in the course of the workshop are of considerable practical importance. The interest to this solutions on the part of the energy companies and the housing services and utilities sector is logical: the solution fully meets the relevant tasks such as reduction of costs associated with sales operations, efficient management and accounting of supplies and settlements with energy consumers, creation of competitive advantages," comments Oleg Lysov, Head of the Microsoft Solutions Department at GMCS.

Follow MAYKOR on LinkedIn