22 december 2014
B&N Bank hands self-service systems in 20 regions over to MAYKOR-BTE
MAYKOR-BTE wins the B&N Bank tender for maintenance of self-service systems. Under the contract, the outsourcer will provide FLM and SLM support for ATMs and bank payment terminals in 20 regions of Russia.

MAYKOR was entrusted with organizing a smooth operation of more than 440 self-service machines located in several federal districts. The range of services includes routine maintenance, replacement of supplies and software upgrades, repair works with replacement of defective components and units, setting up warehouses for spare parts and more.

"The number of self-service machines of B&N Bank is approaching a thousand, and the network covers 40 regions of the country. Outsourcing is an optimal model that allows us to quickly respond to any technical problems related to the functioning of the equipment. As a rule, we work with a maximum of two to three service providers, which proves to be more efficient from the management and monitoring standpoint," noted Alexander Novikov, Head of Remote Banking at B&N Bank.

This is not the first contract between MAYKOR and B&N Bank. The outsourcer has been providing branch equipment services to B&N Bank since 2012.

"Having collaborated with B&N Bank for several years, we have developed efficient interaction patterns. This allows us to provide the desired level of service and to maintain the status of a reliable service provider for one of the largest commercial banks in the country," noted Maxim Nikitin, Senior Vice President of MAYKOR, managing partner of BTE.
About B&N BANK

B&N BANK is one of Russia’s largest commercial bank organized as an open joint stock company under the laws of the Russian Federation. Bank demonstrates positive financial results, high current level of liquidity and capitalization, steady market positions and stable mutual relations with circle of corporate clients.

B&N BANK has a wide network that embraces more than 30 regions within Russia and has extensive relations with foreign banks and export credit agencies (ECAs). In 2004, the Bank was admitted into the Russian Central Bank Deposit Insurance Program, which provides insurance for customer deposits with state and private Russian banks in case of a bank bankruptcy. As of April 2007, the bank had over 2,300 employees. In November 2008 B.I.N.BANK acquired 76% of Bashinvestbank’s shares. Earlier this year B&N Bank has been included in TOP-30 banks by its level of stress resistance in financial crisis’s conditions.

Founded in 1993, B&N BANK offers a wide range of corporate banking services (including lending to large corporate clients & SME lending, payment and account services, international settlements, trade finance and ECA-backed finance, payroll services, leasing, etc), retail banking services (deposits, credit and debit cards, overdraft facilities, car, consumer and mortgage loans, etc) and financial markets activities.
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