11 may 2012
CRT Service launches partnership with Farmadom pharmacy chain
CRT Service, Russia's largest high-tech service company and part of the MAYKOR Group, has signed a contract with regional retail network Farmadom, one of the largest pharmacy chains in the Northwestern federal district. As part of the agreement, CRT Service will perform the maintenance and servicing of cash register equipment operated by the pharmacy chain.

With a high-quality maintenance service in place, Farmadom pharmacies will be able to deliver fast and queue-free customer service. CRT Service's undeniable advantage is its ability to perform on-site diagnostics and servicing of cash register equipment (on-site service) as quickly as possible.

CRT Service engineers provide maintenance, follow-up support and user advice on operation-related issues at 25 pharmacies in the Northwestern federal district. A single contract for all the outlets located in different regions and a convenient centralized order processing system ensure that the client is always up-to-date on the equipment pool’s condition.

"It is important to us that our service partnership is as convenient and fast as possible. CRT Service has already earned its reputation as an industry leader and reliable partner, so we opted for it to maintain our pharmacy chain's equipment. For us the most important factors are a quick response rate and dense service coverage throughout the territory where we have a presence," says Anton Yu. Volynsky, Farmadom’s Managing Director.

"We provide the Farmadom pharmacy chain with attractive maintenance plans, a balanced set of services and a convenient service operation monitoring system. CRT Service hopes for productive long-term cooperation with Farmadom," says Stanislav Brodyansky, CRT Service’s Vice President for Business Development. 

About Farmadom

Farmadom is a regional retail pharmacy chain, actively developing since 2003. Today the chain runs 32 pharmacies and one drugstore in St. Petersburg and Leningrad region, Novgorod, Vologda and Pskov regions. Farmadom sells medicines, health products, sanitary and hygiene items, skin care products, biologically active additives, parapharmaceutical goods; prepares compounded formulas on individual prescriptions, takes and serves orders for eye optics, etc. Farmadom pharmacy chain stands out for wide range of goods, quality and safety of its products and services, qualified experts and traditional approach to sales of medicines.

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