15 may 2012
CRT Service launches partnership with regional supermarket chain Matreshka
CRT Service, Russia's largest high-tech service company and part of the MAYKOR Group, has signed a cooperation agreement with the company Trade and Development, owner of the Matreshka supermarket chain. As part of the deal, CRT Service supplies and maintains commercial equipment for new Matreshka supermarkets in Ufa (Republic of Bashkortostan). 

CRT Service provides Matreshka supermarkets with reliable and modern shop floor systems, and replaces obsolete and out-of-service components, including cash register and weighing equipment. The package also covers follow-up service, including the maintenance and servicing of cash register equipment, obtaining approvals at the Federal Tax Service, and the replacement of protected electronic control lamps. The weighing equipment service program covers servicing, maintenance, calibration and automated verification. CRT Service's offer is unique, as diagnostics and servicing are performed at equipment location (on-site service) on a one-stop-shop basis and as quickly as possible, which helps avoid sales revenue losses from store downtime. Today CRT Service provides equipping and maintenance services to four Matreshka chain supermarkets.

"For us it was important to find a partner able to implement the high-level project of creating and maintaining an equipment pool for our stores. CRT Service is a company with a long and successful track record of such projects throughout Russia, which was one of the reasons behind our choice. We also appreciated the unique weighing equipment services the company provides, in particular the remote verification service. We believe we were right to choose CRT Service, as they have a great deal of experience working with retailers in all regions of Russia, including Ufa," says Aleftina Trofimova, the company’s Director of Trade and Development.

"CRT Service is the only service company in the Russian market today offering retailers ‘turn key’ store infrastructure and maintenance service anywhere in the country. This is possible due to our company's three important competitive advantages – the largest in-house service center network in Russia with nationwide coverage, a broad range of services available to our clients, and close cooperation with leading vendors. The leading national and regional retailers increasingly prefer precisely these integrated service projects – this helps them to optimize their business processes and save their financial and organizational resources. We highly appreciate the confidence given to us by Trade and Development and we hope for further productive cooperation,» says Stanislav Brodyansky, CRT Service’s Vice President for Business Development.

About Matreshka chain

Trade and Development LLC – an Ufa chain of Matreshka supermarkets. The company runs its own production facilities and delivers a wide range of quality food and non-food products. A steadily growing retail chain, high quality customer service, staff size – 100.

Follow MAYKOR on Linkedin