26 september 2012
MAYKOR starts cooperation with Renaissance Credit
MAYKOR, a national-scale player in IT/utilities maintenance and outsourcing market, on behalf of its subsidiary CRT Service, announces a cooperation agreement with Renaissance Credit (CB Renaissance Capital, LLC), one of the leaders of Russian consumer loan market. MAYKOR covers a long-term outsourcing project as a provider of maintenance services for Renaissance Credit's banking equipment.

As part of this cooperation, MAYKOR service engineers shall provide maintenance, repair and recovery services for banking equipment, such as counters, banknote sorting and packing machines, currency validators, etc.) operated by the bank's branches in Central, North-Western, Siberian, Urals, Southern and Privolzhsky federal districts. In addition to keeping the equipment up and running CRT Service will also offer user advice on operation-related issues.

"We pay a great deal of attention to optimization and better efficiency of our branches. Over the past 6 months we have achieved 59% growth of the number of operations per outlet. And we are not going to stop here. This is why, we are so meticulous when it comes to the choice of partner. We took into account the range of the offered maintenance solutions, the availability of engineer workforce in remote locations, the experience with banking equipment and hardware. MAYKOR has met all our requirements," - points out Maksim Kirillov, Renaissance Credit Administration Director.

"A bank developing its branch network has to arrange efficient maintenance of equipment that is used to enable the business processes, including those critically important for client service. The best solution for bank equipment maintenance is to outsource these functions to a professional service provider. This makes it vital to select the right outsourcer based on experience, market reputation, geographical coverage and other important parameters. Cooperation with MAYKOR will give Renaissance Credit access to high quality banking equipment on-site maintenance service, thus ensuring seamless hardware operation. This will allow a bank to stay focused on core business, rather than deal with sideline issues," - says Vladimir Volkov, MAYKOR Vice President for Key Account Management.

About Renaissance Credit

Renaissance Credit is one of the leaders of Russian consumer lending market, offering consumer credits, bank cards, deposits and other services for individuals. Founded in 2003, Renaissance Credit is among the TOP-100 Russian banks with 5 million clients in Russia. Renaissance Credit geographic coverage includes to 61 regions of Russia. Renaissance Credit is a trade mark of CB Renaissance Capital (LCC) (Bank of Russia license # 3354). The bank's ratings are: Standard and Poor’s "B" with Positive outlook, Moody’s "B2" with Stable outlook, Fitch "B" with Stable outlook. The key owners of Renaissance Credit are: Renaissance Group, an independent investment and banking group, and ONEXIM Group, one of Russia's leading investors.     
Follow MAYKOR on Linkedin