1 october 2014
MAYKOR recognized as leader in IT services for retail by Pierre Audoin Consultants
Pierre Audoin Consultants (PAC), one of the leading European-based market research and consulting companies, ranked MAYKOR, a leading Russian provider of IT and Business Process Outsourcing services, as the leader amongst IT service providers serving the retail segment in Russia. MAYKOR was in the top five for IT infrastructure services and sixth in the overall ranking of IT services providers. The rankings were based on an analysis of 2013 financial results.

According to PAC, MAYKOR’s 2013 share of the IT services market for retail in Russia amounted to 35%. The company’s performance reflects the strength of its outsourcing contracts for integrated support of IT, engineering, and industry-specific infrastructure in retail, and comprised 48% of its 2013 revenues. MAYKOR’s retail clients include Ecco, Kari, Accessorize, K-Rauta, Sportmaster, mobile retailers Svyaznoy and MegaFon, and fuel retailers Gazprom Neft, Lukoil, Rosneft, and others.

PAC data indicates that MAYKOR holds 4.3% of the Russian IT infrastructure tech support segment and 3.1% of the IT services market. The company’s high ratings underscore the improvement in its financial results for practically all of the industries it services. In particular, proceeds were significantly higher than the previous year for outsourcing contracts within the public sector, banking, and telecom.

“MAYKOR does not limit itself to providing basic IT support and we are seeing major potential for business uptick as our clients implement BSaaS [business solutions as a service] packages and outsource their business processes. Constant growth in our portfolio of outsourcing services, strict adherence to SLAs, and lean business processes for providing services across the entire Russian Federation allow us to strengthen our position year after year, something that is reaffirmed by international and Russian industry analysis,” noted Irina Semenova, vice president of marketing at MAYKOR.

About Pierre Audoin Consultants

Pierre Audoin Consultants (PAC, www.pac-online.com) one of the leading European-based market research and consulting companies analyzing the Software and IT Services industry for over 35 years, and the Russian IT market for about 10 years.
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