31 march 2016
MAYKOR Summarizes Results of 2015
MAYKOR's revenue in 2015 amounted to 10.63 billion rubles. Attracting new customers from various industries and expanding relationships with existing customers allowed MAYKOR to finish the year with indicators corresponding to the previous period as well as maintain its position: №1 in Russian IT outsourcing, TOP 10 for EMEA region , and TOP 100 global outsourcing leaders . This result shows the company's sustainable position and confirms the validity of its chosen business development strategy in a volatile economic environment. 

MAYKOR's key industry area – services for the retail sector – maintained positive dynamics in 2015, with revenue reaching 5.3 billion rubles (49.9% in general revenue structure). Among the company's major accounts in this area are Magnit, X5 Retail Group, Dixy, L'etoile, O'KEY, Hoff, KARI, Sportmaster, K-rauta, Leroy Merlin, Media Markt, Yuterra, Gloria Jeans, Korablik, MegaFon mobile retailer, Rostelecom - Retail Systems, Svyaznoy, and others. The most popular services in the retail sector are comprehensive support of outlets' IT infrastructure, industry-specific equipment maintenance, development and support of business applications, and facility management.

Services for the transportation industry showed double revenue growth. A milestone event in this area was MAYKOR's inclusion as a UEC JSC service partner in the investment project to launch the “Strelka” unified transport card in the Moscow Region. Development, installation and follow-up technical support of a self-service payment system for the region's public transportation were delegated to the company for seven years. This is the record-long outsourcing contract in the Russian market. Other customers in the transportation area include Russian Railways and the transport and logistics companies TRASKO and KIT.

Revenue from IT services for the energy industry has more than doubled. The growth is related to the energy efficiency programs in this industry's enterprises, transparent accounting of energy consumption, improvement of working processes with customers, and technical support of infrastructure. MAYKOR's most significant projects are creation of a billing system and customer service for Kamchatskenergo, development of an enterprise management system and mobile app for operational and production staff of E.ON Russia, and modernization of the maintenance and repairs system for Rosseti. Other customers in the power industry are RusHydro, Transneft, and the Unified Information and Payment Center for the housing and utility sector of St. Petersburg.

The public sector brought the company 1.9 billion rubles (18.2% in revenue structure) and remained in second place at the industry level. Last year, MAYKOR signed contracts with the Moscow Region Government, the Ministry of Finance of the Russian Federation, the Social Insurance Fund, the Moscow Finance Department, the Federal Tax Service, and others.

Manufacturing services finished the year in the black, with growth at 10.7%. Clients include Rimera Group, United Heavy Machinery Plants (OMZ), Ammonium, and Tsaritsyno Group.

As part of the harvesting strategy, MAYKOR developed cooperation with customers from the telecommunications sector – Rostelecom and the Big Three – both in IT outsourcing and in telecommunications infrastructure support. The company also achieved enlargement of contracts for servicing industry-specific and IT infrastructure with the country's leading banks: Sberbank of Russia, B&N BANK, Russian Agricultural Bank, Sviaz-Bank, Russian Standard Bank, Sovcombank, Alfa Bank, and others.

"We compensated for the decrease in revenue in the public sector by escalating the volumes of services in other areas and maintained financial results at the previous year's level. Due to business specifics and the chosen course on long-term contracts, MAYKOR has an adequate supply of strategic stability. We see prospects for growth both through the development of outsourcing in the industries that are beginning to learn this practice and in the expansion of relations with existing customers, and we will continue to improve our own business processes to provide the optimal cost for our services," says Sergey Sulgin, President of MAYKOR, about the financial outcome for the year.

In 2015, MAYKOR continued to develop innovations to increase clients' operational efficiency through outsourcing. In particular, the company signed an agreement with RT-INFORM (Rostec State Corporation) on cooperation in the development of innovative service models in the defense industry. The subsidiary MAYKOR-GMCS strengthened its Competence Centers for solutions for the retail, energy, and housing and utility sectors, as well as for planning and modeling, mobile projects, and cloud services, which provided positive dynamics for those areas. In addition, the company continued to work on its own VerEx modular platform.

To serve its customer base – more than 1,200 large and medium-sized businesses – MAYKOR utilizes 5,000 full-time professionals across Russia. Last year, the company continued its social policy on solving IT industry personnel problems, popularizing technical professions among young people, developing its own educational base, and supporting cooperation with leading Russian specialized colleges. In addition, despite the economic downturn, MAYKOR supported its CSR programs and for the first time was listed in the Leaders in Corporate Philanthropy list as part of a joint project of the Donors Forum and the newspaper Vedomosti.
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