8 february 2017
MAYKOR Wins Tender for Comprehensive Infrastructure Support at the Social Insurance Fund of the Russian Federation
MAYKOR, a leading Russian provider of IT and business processing outsourcing services, reported winning the tender for IT infrastructure servicing at the Social Insurance Fund of the Russian Federation.

According to the contract, MAYKOR provides comprehensive support and development of the IT infrastructure of the fund, both at its headquarters and at over 2,000 regional branches across the country. The outsourcer's duties include ensuring smooth operation of server hardware, virtual servers, data communication and storage networks, corporate services, software and hardware security systems. In addition, the service package includes technical support for the engineering and telecommunication infrastructure.

Within the project, MAYKOR has established three support lines, including a contact center and an engineering center, in order to provide prompt responses to requests and high-quality service. The outsourcer also interacts with technical support groups of the providers of software and hardware used at the Social Insurance Fund.
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