9 september 2010
Never look back: GMCS automates OTIS factory in Russia
OTIS and GMCS completed Infor ERP LN (Baan 6.1) deployment at OTIS factory in Saint Petersburg. The new ERP system enables OTIS to streamline processes in production, purchasing and sales as well as warehousing and financial management.

Project of automation of the factory in Saint Petersburg was initiated by the OTIS European Office to bring Russian business in compliance with its unified corporate standards. Following the corporate strategy the prototype of the newly deployed system in Saint Petersburg will be replicated to other OTIS factories in Russia and Ukraine.

The Infor ERP LN System is a corporate standard for OTIS factories all across the world. The prototype of the system for the Russian factory of a lift and escalator company is based on the project model of the OTIS factory in France implemented on the basis of Infor ERP LN (Baan IV).

The project launched in Saint Petersburg in the end of 2008 was implemented by the efforts of the joint project group. Together with GMCS, that has industry expertise and great experience in implementing the international projects based on Infor ERP LN, the group included the officers from the three OTIS divisions, consultants and managers of the French Infor Office, as well as the officers of CSC, a French company that supports technical infrastructure of the OTIS enterprises in Europe.

OTIS chose the latest version of Infor ERP LN – Baan 6.1 to implement in Russia. In the developed solution, the management of the following key business processes was automated: production, procurement and sales, and inventory control, as well as finances including settlements with creditors, production accounting, raw materials, semi-finished products, and finished products flow accounting, both according to the Russian standards and the GAAP standards. The required improvements of the system were made by the efforts of the GMCS specialists and employees of the OTIS factory in Saint Petersburg in the course of the project implementation.

Since July 2010, the information management system based on Infor ERP LN (Baan 6.1) has been in commercial use. The new system serves all departments involved in manufacturing and the logistics chain of the Saint Petersburg OTIS factory and offers an unmatched level of manufacturing process automation. For example, a single planning and dispatching officer is now able to generate the documentation for an average of 1,500 orders per day. Once this data is sent to Infor ERP LN, the system processes orders automatically, accounts for required materials, workforce and new products, and posts transactions to all involved accounts.

Together with GMCS, OTIS now plans to deploy an additional system module, Product Configurator, at its Saint Petersburg factory. And to implement Infor ERP LN at the OTIS service center in Moscow.

"The project team demonstrated high qualifications, ability to adapt quickly to new requirements raised in the course of system design and to implement these requirements. It is noteworthy that consultants were able to provide fast-paced user support during preparation for the production launch and immediately after it," said Olga Kamenskaya, Project Manager, OTIS. “I believe that we will achieve all project goals," Project Manager, OTIS. “I believe that we will achieve all project goals."

"Even though we have already participated in a number of joint international projects in which resources of several participants were united, the OTIS deployment helped us gain invaluable experience by closely cooperating with Western managers and consultants," said Lyudmila Sokolskaya, Director of Infor Solutions Department, GMCS. "Thanks to this fruitful cooperation, we were able to deploy a highly automated system adjusted to the unique needs of a manufacturing facility," Director of Infor Solutions Department, GMCS. "Thanks to this fruitful cooperation, we were able to deploy a highly automated system adjusted to the unique needs of a manufacturing facility."

About OTIS

OTIS is the world's largest company in the manufacture installation and service of elevators, escalators and moving walkways. With headquarters in Farmington, CT, the company has over 63 thousand employees, offers its products and services in more than 200 countries and maintains over 1.6 million elevators and escalators worldwide. OTIS is a subsidiary of UTC (United Technologies Corp), a transnational corporation headquartered in Hartford, CT. UTC is an integrated supplier of high-technology products and services for construction and aerospace industries. In Russia, OTIS market share in new equipment sales is 27%, approximately 15% of elevators all over Russia in OTIS service. OTIS has three production facilities in the Russian Federation.
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